Select Committee on Transport Written Evidence


Memorandum from the Transport Salaried Staffs' Association (TSSA) (TS 12)

  1.  TSSA welcome the opportunity to submit comments to the Transport Committee on this matter.

  2.  TSSA is an independent trade union with approximately 32,000 members throughout the United Kingdom and Republic of Ireland, most of whom work in the rail industry and Transport for London/London Underground. We are recognised for collective bargaining purposes for various groups of staff by all the major companies in the rail industry.

  3.  We are not privy to information on much of what the Government are doing on the matters under consideration by the Committee, but we would nonetheless like to take this opportunity to advise the Committee of TSSA's policy in this area.

  4.  TSSA's policy is incorporated in the TUC General Council statement on the consequences of the terrorist attacks in London that received the unanimous support of Congress on 8 September 2005. The full General Council statement that runs to almost 3,300 words covers a wide range of issues that are beyond the remit of the Transport Committee. We would, however, suggest that the Committee familiarises itself with the full text with a view to working with other Committees and Government Departments in developing a more holistic approach to tackle the serious underlying social and economic problems that give rise to terrorism. It is our view that as long as these problems persist the threat of terrorism will remain and society will probably continue to respond to the events as they develop.

  5.  The relevant parts of the TUC General Council Statement are set out below and are a comprehensive reflection of TSSA's policy:

    "Drawing practical lessons from the attacks

    Whilst accepting that total security cannot be guaranteed, Congress calls on the Government to undertake a thorough review of the threat of terrorism to public transport safety and implement measures to improve this without delay. In particular, Congress urges the Government to ensure that appropriate training, equipment and back-up is provided for all workers who are likely to have to deal with such incidents in the course of their work. The General Council welcomed the invitation issued to union representatives by Rt Hon Tessa Jowell, a minister charged with important responsibilities in the aftermath of the attacks. The meeting held a few days after the attacks provided a means for unions to have an input into the Government's analysis of the lessons which need to be learned following the attacks and we are continuing to ensure that unions draw on the experience of their members and that the results of our work are fed into the Government's own analysis.

    It is clear that working people and their unions have a vital role to play in determining the proper response to the attacks.

    At a time when there is increasing pressure on public bodies, as well as private companies, to maximise levels of efficiency and return on investment, management will always be counting the cost of any improvements in worker and passenger safety. Workers who are in the front line, through their day-to-day experience, are able to provide a unique and invaluable insight. They can give their own perspective into what safety measures are necessary; where the threats are at the greatest; and what support is needed in an emergency. It is essential that their experience is drawn on and that they have the opportunity to act collectively and independently through representative trade unions.

    In addition to the discussions with government, we therefore welcome the talks that have taken place following 7 July through London Transport, through the individual organisations and companies and at workplace level. These should continue and we are looking to them to achieve the common goal of minimising the risk of further attack, whilst preparing thoroughly for the worst if it happens.

    Whilst lessons can be learned and proposals implemented at workplace and organisational level, it is also clear that there are some key principles that apply more generally. In part these are drawn out of our extensive experience of dealing with health and safety in the workplace.

    We would identify the following key points:

    Safety and protection measures must be introduced in consultation with the staff and their unions.

    Training for front line staff in coping with emergency situations should be reviewed in light of the increased threat of terrorist attacks and improvements made, in consultation with staff, as necessary.

    Effective communications systems are essential in emergencies, particularly when, as on 7 July, multiple attacks are staged with the aim of maximising confusion and panic. Communication systems should be reviewed and improvements made as necessary.

    There will also be scope for improvements to be made in the equipment available to deal with emergencies and risk assessments need to undertaken to ensure that adequate funding is available for necessary safety measures.

    Whilst equipment and devices such as cctv can assist, experience shows that there is no substitute for trained staff at times of emergency and any considerations of staffing numbers need to take this into account.

    The 7 July attacks demonstrated clearly what we had all been aware of for some time, namely that there are people who have both the means and determination to attack us at our most vulnerable.

    Within all workplaces, particularly those at greatest risk, management should be co-operating with union representatives, including safety representatives, in assessing risks to individual workers, to members of the public and to the organisation itself. Where there are safety representatives and safety committees in place they form a good starting point for this enhanced risk assessment. Where such representative structures do not exist they should be established as the most effective means of providing the appropriate levels of protection.

    Congress welcomes the steps taken by the TUC to better co-ordinate the experience of affiliates and calls for this to work to be stepped up both within the UK and with sister organisations in the EU."

  6.  Following the announcement by the Committee of this inquiry, we wrote to the Secretary of State for Transport on 4 November. We expressed the view that in light of the Committee's assessment as to the degree of the threat currently being posed we were stunned that there continues to be no obvious attempt by the Government or employers to brief the representatives of transport workers who face this threat on a daily basis. On 26 October, we along with other trade unions and the TUC had a meeting with the Secretary of State for Transport to discuss a broad range of railway issues. This included the need to develop a strategy for dealing with terrorist attacks and major accidents and the possibility of joint discussions on this important issue with ATOC. In our letter of 4th November in an attempt to move the matter forward, we suggested that there may be some value in arranging a joint briefing on UK transport security for Network Rail, ATOC and the trade unions. If, however, this did not prove feasible, we suggested that as a bare minimum arrangements be put in place to brief the trade unions on this matter. To date, we have received no response from the Secretary of State.

  7.  From the above it will be appreciated that TSSA has very serious concerns about the lack of an industry-wide forum for dealing with this matter. Any involvement of staff currently appears to be piecemeal and is being dealt with on an individual company basis. This in our view is unsatisfactory and there should be an industry-wide forum involving amongst others, government, law enforcement and security agencies, emergency services, employers and organisations representing workers. It is our strongly held view that not to involve employees would effectively disenfranchise many thousands of people who have a massive front line contribution to make in the fight against terrorism both strategically and practically. We would endorse fully Mike Brown (LUL's Chief Operating Officer) who was reported last month to have said "... One of the best technologies we have is the eyes and ears of our staff".

  8.  With regard to the use of technology, testing of various anti-terror systems on the railways including X-ray screening and body scanners have been widely reported recently. TSSA is broadly in agreement with the views of the Secretary of State for Transport who was reported to have said that "You cannot have a completely closed system on the underground or railways—it just wouldn't work" and "No single security measure is either foolproof or mitigating every threat".

  9.  However, we do not consider that anything should be ruled out at this stage and the need for closed system on parts of the network should certainly be considered. In Spain, for example, the inter-city railway network is subject to airport style security measures and the feasibility of this in the UK should certainly be investigated for parts of the network.

  10.  In conclusion we would say that approaching this matter strategically, genuinely involving the people working in the industry, training them properly and providing them with proper technology, equipment and back-up will play a major part in dealing with the threat of terrorism on public transport. With regard to back-up we consider that the Government should put in place a national strategy (for dealing with the aftermath of major accidents, terrorist attacks and natural disasters) for effective crisis support. This will require the provision of multi-agency support mechanisms needed to address the immediate and long-term practical and emotional needs of victims, their families and workers who have to deal with the aftermath of such events.

December 2005





 
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